Our Policy
We aim for complete satisfaction with every mobile purchase. If you're not satisfied, you have 30 days to exchange the item under our store warranty.
Device Grading:
Excellent Condition
- Pre-owned, fully functional, with minimal signs of use (minor scratches/scuffs).
- Data wiped and ready for use.
- Clean ESN/No iCloud lock.
- Battery health above 80%.
Good Condition
- Pre-owned, fully functional, with visible cosmetic blemishes.
- Data wiped and ready for use.
- Clean ESN/No iCloud lock.
- Battery health above 75%.
Functional Testing:
- Data cleared and device reset
- All activation locks removed (Clean iCloud/Gmail)
- Network connection established
- Device charges properly
- Power on/off functionality
- LCD display operational
- Speaker and microphone functionality verified
- Vibration function working
- Headphone and headset jack operational
- Touchscreen responsiveness confirmed
- Exterior buttons (Home, Volume, Mute, Power, etc.) fully operational
- WiFi and Bluetooth connectivity functional
- Front camera, picture, and video functionality tested
- SIM card recognition and card slot intact
- Receiver and earpiece functionality tested
- Fingerprint and facial recognition operational
- No damage to SIM card connector